Privacy Policies2020-07-24T15:07:36+00:00

Privacy Policy

1- Introduction

Our mobile application is committed to protecting the privacy and security of your personal information. The information you shared with our mobile application allows us to provide you with the best experience with our products and services.

No surprises: We’ll only ever collect, use, and share your information in ways that are described in this policy.
We’ll keep your information safe: We’re committed to the confidentiality and security of the personal data you give us.
You’re always in control: Update your profile and communication preferences at any time.

2- About this policy

Along with our Terms and Conditions, this policy explains how we collect and handle your information across all of our websites, mobile apps, and other services. We’ll review this policy from time to time to make sure it’s up-to-date. If we make changes, we’ll post the latest version here. When we make significant changes, we’ll let you know when you next access our services, or by other communications.

3- Our principles regarding user privacy and data protection

Our mobile application complies with the principles of GDPR. Our principles regarding user privacy and data protection are;

Lawfulness, fairness, and transparency:
We obey the law. We believe that user privacy and data protection are human rights. We only process personal data in a way that our users would reasonably expect.

Purpose limitation:
We only collect and process data when it is critically important, and when we do so, we make it clear why we are doing so and how it will be used.
Data minimization:
We only process that amount of data which is crucially required because we realize we have a duty of care to the people whose data we hold.
Accuracy:
We make sure that all the data that we hold is adequate and accurate.
Storage limitation:
We do not store the data longer than we need. We will not send you regular email newsletters that you have not subscribed to. We will always give you the freedom to unsubscribe anytime to want.

Integrity and confidentiality:
We will not share your data with anyone else without your permission.

4- What personal data do we collect?

Everyone who uses our services will have bits and pieces of information about them collected, stored, and processed. However, we don’t collect more information than we need.

5- For what purposes we use this data?

  • Verifying your identity.
  • Improving the design and style of the website.
  • Informing you about products, services, or promotional offers that you might find interesting if you have chosen to receive these types of communications.
  • Please be aware that, in certain circumstances, where do you not provide personal information which is required by us, we will not be able to provide the products and services under our contract with you.
  • You will be made aware of this situation arises and what the consequences of not providing personal information will be.

6- Collection of personal data and general information

We will collect personal data when you set up an account with us, purchase services from us, complete forms we provide to you, make a report or notification about our products or services, contact us by phone, email, or communicate with us directly in some other way.
We collect the following types of personal data from you:

Contact details: Information that allows us to contact you such as your name, email address, telephone number, and addresses associated with your account, order, or query.

Personal data in reports and notifications you submit to us: If you submit information to us about our products and services through our website we will collect any personal data you include.
Records of your discussions with us: When you contact us, whether, by email or phone, we will keep a record of this. We also record calls with our customer support team so that we can keep up with training and ensure a good quality of service for you.

7- How long do we store your personal data?

We only keep your data for as long as we need it, or are required to for legal reasons. We’ll then either delete it or anonymity it so it doesn’t identify you.

8- Is your information shared with or collected by third parties?

We do not use any third party.

9- Disclosing information for legal and other reasons

We may also disclose your information if necessary to prevent, detect or prosecute illegal or suspected illegal activities, including fraud, or to prevent other damage or where necessary in response to legally binding requests, legal action against us, or to enforce our rights and claims.

10- How do we keep your personal data secure?

Keeping your personal data secure is our highest priority. We limit access to only those Spice Lounge Mildenhall Store group employees who have to come into contact with your information to do their jobs and deliver our services. For more detail, you can contact us by using this number 01638 715 033 / 01638 716 055.

11- Do we use cookies or similar technologies?

We use cookies and similar technologies to help deliver, optimize, personalize, and analyze our services and for advertising purposes.
We use a combination of cookies and other technologies such as pixels beacons and tracking codes to collect information for use in line with the purposes set out in this policy.

Apple Pay Privacy Policy

Using your personal data

This privacy policy explains how your personal data is used in the Apple Payment Service (Apple Pay). This is in addition to the uses of your personal data described in the data protection statement.
We will collect personal data when you set up an account with us, to verify your card(s) and to facilitate your use of Apple pay once you’ve registered your card as a digital card. Information about your Digital Card and your latest transactions will be stored on your Apple device so you can make contactless or in-app transactions.
We will use your information to make a report or notification about our products or services. We’ll use your details to send you service messages about Apple Pay via notifications, email, or SMS.

Sharing your personal data

You agree that Your Digital Card data and contact and shipping details for Apple Pay in-app transactions can be shared with retailers so they can deal with your transactions.
If you’ve switched on-location services, Apple (Apple Distribution International and Apple Inc.) may see your locational data. For more information, please see Apple’s Privacy Policy.
Please note that our mobile application is not responsible for the security of the Apple Pay service or any third party provider to Apple. Any information you give them is covered by their own Terms and Conditions.